This program provides an automated scheduled payment of customer accounts via the national Automated Clearing House (ACH) Banking system.
Customers applying for our Auto-Debit Payment Plan are required to have an account with a bank or credit union that is part of the ACH system. Utility accounts should be current and paid in full at the time of application in order to qualify for our Auto-Debit Payment Plan.
Sunny Slope Water Company requires a completed application that will be provided at the customer’s request. You may also printout the Application here. Within 30 days after your completed application is received in our office you will be enrolled in the E-Z Pay Direct Debit Program.
Accounts on Auto Debit Payment Plan will have their checking accounts debited the entire “Amount Due” on or after the due date printed on their statement. Customers will continue to receive a billing statement.
Customers whose Auto Debit Payments are refused by our bank will be subject to normal delinquent account processes and fees. Allowances for documented bank errors will be at the discretion of Sunny Slope Water Company. Customers will be automatically terminated from the Auto Debit Plan on the occurrence of a returned payment unless documented in writing as a bank error.